This week’s spotlight is all about help and support on the Prokurio platform.
Did you know Prokurio has a library of curated, constantly updated help articles to assist with the use of the system? These aren’t just instruction manuals, but guides that include screenshots and step-by-step walkthroughs of various features and system use.
If help guides aren’t your jam, no worries! We also have a live chat widget built into the system. This isn’t an AI chatbot, but real, knowledgeable Prokurio IP support agents who understand the intricacies of IP, ready to answer your questions live in a matter of seconds.
Let’s take a closer look!
Help & Support
Accessing the help articles in Prokurio is as simple as clicking on Help in your sidebar at the bottom left of your browser. This will open a new tab/window.
The Prokurio help site is searchable, so you can quickly find and access the specific article you need for assistance. There are 8 categories and over 50 articles covering the platform’s features and functionality.
Alternatively, you can click on the 
Click on the button at the bottom right of your browser to expand the live chat window. Our live chat support is staffed by real people knowledgeable in the IP practice area, not AI
Our live support agents are available weekdays 8 am – 6 pm ET. As always, you can also email us at support@prokurio.com
Like this kind of stuff?
We release product updates every weekend!
Check out all our 2025 updates here: 2025 Updates
Want to learn more about our IP cost planning tools?
Learn more here: Prokurio Cost Estimation Tools
Want to learn more about our IP budget planning tools?
Learn more here: IP budgeting tools
